Job Description

Director of Operations

Role and Responsibilities:

Oversee all aspects of program scheduling to ensure programming is relevant to resident’s needs, is manageable, progressive and adaptive.

Report to and maintain strong communication with Executive Director and carry out policies and procedures as set forth by the Executive Director and Board of Directors

Ensure proper orientation/check in process for residents

Facilitate groups as needed

Participate in community outreach events such as church services and community events

Participate in speaking/promotion opportunities to help gain support for or successfully endorse the Recovery Works program

Oversee record keeping for Recovery Works

Manage and oversee environment to ensure campus remains recovery conducive

Perform regular outreach with partners in order to maximize program occupancy and services to clients

Collaborate with local agencies to provide a higher standard of care and opportunities to each resident

Assist in the Management recruitment and hiring of all direct care staff

Provide supervision to direct care staff (Training, Scheduling, Reviews, Disciplinary Action, etc.)

Oversee the training and development of direct care staff team

Maintain fiscal responsibility. Includes development and monitoring of operating budget for Recovery Works

Implement strategic programs and fiscal plans in conjunction with the Executive Director and the Board of directors

Support fundraising activities and help develop partnerships with new supporters and partners

Attend board meetings and provide an operational report of all program areas

Assist in program development and be willing to communicate necessary changes/improvements.

Address general public relations through tasks such as tours and off-site presentations

Develop and maintain relationship with existing and new volunteers

Qualifications and Education Requirements:
Experience in Recovery/ Long Term Sobriety

12-step experience

Previous chemical addiction experience

Competent in Microsoft office

Preferred Skills:

Ability to work as a team leader, supervise staff, coordinate activities with other staff to meet overall objectives within specified timeframes

Possesses training and/or work experience in case management, problem solving, leadership, and conflict management

Ability to provide firm but compassionate care for clients in the program

Ability to manage and prioritize large volumes of activity and workload

Ability to show accuracy, timeliness and follow-up on tasks

Ability to interact positively and with compassion with clients and their families

Ability to interact positively with the public and with staff and board

Excellent verbal and written communication skills including editing and creating original materials

Job Type:

Full-time

Experience:

Recovery: 1 year (Required)

Education:

High school or equivalent (Required)

This Company Describes Its Culture as:

Aggressive -- competitive and growth-oriented

Outcome-oriented -- results-focused with strong performance culture

Team-oriented -- cooperative and collaborative

Schedule:

Monday to Sunday

Weekends required

Holidays required

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